Woman Breaks Hip In Hospital Lobby And Is Told To Call 911
If you were to fall in a hospital lobby and broke something like your hip, you would sure be in the right place to get immediate attention, right? Not so fast. That is what happened to 82 year-old Doreen Wallace who fell and broke her hip while in the lobby of a Niagara Falls hospital. Wallace was leaving the hospital after visiting her dying husband when she fell and was told that an ambulance had to be called before they could help her....What???? While Wallace was on the ground, a security guard called for help and two nurses from the ER arrivied and said they could not do anything until paramedics arrived. Wallace's son Mike was astonished because the ER was literally 50 yards in front of them.
According to Dr. Kevin Smith, a supervisor at the hospital, "we shouldn't have called the emergency room." When an injury occurs on hospital grounds the staff should call a "code" so a team can be paged to help immediately. The whole thing stemmed from a communication problem and this is not the first incident at this particular hospital. Wallace said all she wants is an apology which she is yet to receive. She said, "all I want is that if this happens again, nobody's treated like that."
We hope so too.
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