How to Help Crews Fix Potholes and Sinkholes in Evansville

With orange barrels, potholes, and surprise street dips still testing the patience of motorists across the city, Evansville Water & Sewer Utility (EWSU) has shared how you can report a problem and get a crew out to fix it.

Why Your Report Matters

If you spot a sinkhole on a public street or in the right-of-way in Evansville, EWSU says you can report it directly. When you share the location, they ask that you be specific by sharing the nearest address, intersection, or GPS coordinates.

You should also include any quick details you notice, like how big it is, if it's growing or near a manhole, or if there is active water. EWSU will investigate, and if the cause ties to a water or sewer line, they’ll handle the repairs.

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How to Report a Pothole in Evansville

If you encounter a pothole while you're out and about, make a note of the location, including the street name, block number, or cross streets, and then, when it is safe to do so, send an email to the City’s pothole inbox at potholes@evansville.in.gov.

READ MORE: Evansville Road Construction Costing Local Businesses Big Money

Tips for Accurate and Safe Reporting

The more specific you are with your reporting, the better. A few quick tips to help you report a pothole or sinkhole like a pro:

• Be specific: “400 block of Main St., eastbound lane, right tire track” beats “near downtown.”
• Add context: Note if the hole is near a manhole cover, storm drain, or water valve. Sharing helpful details can help determine if it’s a road-surface issue or possibly an underground utility problem.
• Stay safe: Don’t step into or probe a suspected sinkhole. Take a photo from a safe distance, like a nearby sidewalk.
• Right-of-way matters: Issues on private property require the property owner to contact a plumber or contractor first.

How to Report a Sinkhole in Evansville

Sinkholes can be reported to EWSU directly on their website by filling out a short form.

Helping Keep Evansville Roads Safe

Being specific when reporting helps crews prioritize hazards while also protecting underground infrastructure and keeping traffic moving. If you see something, say something, and EWSU will work to get it fixed.